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David Wales

David WalesDavid Wales is a Customer Experience and organisational improvement consultant. During his career in the UK’s Fire and Rescue Service, David instigated and led an award winning national study of human behaviour in fires. He is founder of SharedAim

 
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Draft policy recommendations: Crisis communication, SV management
Draft policy recommendations: Crisis communication, SV management
June 2023: David Wales explores two recently produced draft policy recommendation papers from the Engage project that may be of interest to CRJ readers
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David Wales
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